by Michael Roub | Nov 5, 2018 | Leadership
In a recent article I discussed the benefits for businesses of giving back to communities and how it can positively impact revenue and customer perceptions. These philanthropic initiatives are also drawing more attention from recruits and current employees. The value...
by Michael Roub | Mar 7, 2018 | Leadership
Culture is Critical – Value Your Employees for a Successful Customer Experience Corporate culture and teamwork lead to superior customer experiences and overall business success. I was recently speaking with a client who is actively looking at the acquisition of...
